Legal

Privacy Policy

This Privacy Policy explains how Falcao Capitorio collects, uses, discloses, and safeguards information when you visit our website or use our dashboard and related services. This is a general draft provided for informational purposes and should be reviewed and adapted to reflect your actual data practices and applicable law before publication.

By accessing or using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms described here, please do not use our website or services.

1. Information We Collect

1.1 Information You Provide

When you create an account, fill out a form, or contact us, we may collect information such as your name, email address, company name, and any other details you choose to submit through our lead forms or contact channels.

1.2 Usage and Technical Data

We may automatically collect certain technical information when you interact with our website and dashboard, including IP address, browser type, device information, pages visited, and timestamps. This data helps us understand how our services are used and maintain their functionality and security.

1.3 Cookies and Similar Technologies

We may use cookies or similar tracking technologies to remember preferences, support core functionality, and analyze aggregate usage patterns. You can control cookie behavior through your browser settings; disabling cookies may limit some features of our services.

2. How We Use Information

Service Delivery

To provide, operate, and maintain the dashboard, analyses, and account features you request, and to respond to inquiries submitted through our contact or lead forms.

Improvement & Security

To monitor usage trends, diagnose technical issues, strengthen the security of our systems, and improve the reliability and relevance of our tools over time.

Communication

To send account-related notices, respond to support requests, and, where you have agreed, share updates about features or offerings relevant to our services.

3. Legal Basis & Data Sharing

Where applicable law requires a legal basis for processing, we rely on grounds such as your consent, the necessity of processing to perform a contract with you, or our legitimate interest in operating and improving our services securely.

We do not sell personal information. We may share limited data with trusted service providers who help us operate our website, hosting infrastructure, analytics, or customer communications, under obligations to protect that data. We may also disclose information where required by law, to enforce our terms, or to protect the rights, property, or safety of Falcao Capitorio and its users.

4. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this policy, including providing our services, complying with legal obligations, resolving disputes, and enforcing our agreements. Retention periods may vary depending on the type of data and the context in which it was collected.

5. Data Security

We implement reasonable technical and organizational measures designed to protect information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security of information submitted to us.

6. Your Rights & Choices

Can I access or correct my information?

Depending on applicable law, you may have the right to request access to, correction of, or deletion of personal information we hold about you. You may also be able to object to or restrict certain processing activities.

How do I exercise these rights?

You can submit a request through our contact page. We will respond within a reasonable timeframe and may need to verify your identity before processing certain requests.

Can I opt out of communications?

Where we send non-essential communications, you may opt out at any time using the unsubscribe option included in those messages or by contacting us directly.

Do you transfer data internationally?

If information is transferred across borders, we aim to apply appropriate safeguards consistent with applicable data protection law. Specific transfer mechanisms should be detailed here once finalized.

7. Children's Privacy

Our services are not directed to individuals under the age of majority in their jurisdiction, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

8. Third-Party Links

Our website and dashboard may contain links to third-party sites or services. We are not responsible for the privacy practices or content of those third parties, and we encourage you to review their respective privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations. Material changes will be indicated by updating the date below or through other reasonable means. Continued use of our services after changes take effect constitutes acceptance of the revised policy.

Last updated: This section should be filled in with the actual effective date once the policy is finalized.

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please reach out through our contact page.

Contact Falcao Capitorio